Overview of inhouse vs outsourced Data Protection Service

Popular services relating to data privacy

Outsource vs in-house?

Outsourcing | contractorIn-house | employee
Specific expertise, quick time to actionHigh level know-it-all, needs time to gain insights
Priority serviceCompete with other internal needs for attention and time
Market overview of similar challengesAfter a while, understands business context
Flexible start, pausing and termination On-boarding and off-boarding requirements
Independent, immune to internal social sceneryAffected by internal socioeconomic, subject to corporate frames
Project orientatedCareer orientated
Comparison of internal vs external privacy experts.

Who are outsourcing the services?

Within the organization, we often work Product Owners, Legal and Marketing experts, Project Managers and IT officers, who are responsible for addressing the privacy requirements in their products, projects and workflows.

Some stakeholders need advisory on regulatory issues and implementation. Other decide to engage an external expert for building governance and management framework, including policies, procedures, checks and automated workflows.

Risks of outsourcing?
What if..
..the co-operation with external professional doesn’t work? Our mitigation: avoid lock-in terms and allow flexible termination for both parties.

Other key principles:
1) Communication – easy access to chat in Teams, Slack or elsewhere. Less emails.
2) Step by step – tasks are defined during the co-operation, allowing real-time understanding of progress, time frames and cost/results ratio.
3) Transparent Project Management. Kanban approach to manage tasks, engage stakeholders and track progress.